REFUND POLICY

1. Refund Policy
   Return Time Limit: You have 30 days from the date you received the product to request a refund. Refund requests after this period will not be accepted.
   Product Condition: The product to be refunded must be unused, unopened and in its original packaging. We reserve the right to refuse a refund for products that do not meet the return conditions.
2. Refund Application Steps
   Contact Customer Service: Please contact our customer service team by email or phone to inform us of your refund request and provide your order number and purchase information.
   Return Instructions: Our customer service will provide you with the return address and processing procedures.
   Returning Products: Please send the product back to the specified address, and the shipping costs will be borne by you (unless the return is caused by our error).
   Refund Processing: Once the returned product is received and confirmed to be eligible for a refund, we will begin processing the refund. The refund will be returned to your payment account by the original route.
3. Refund Time
   Once the refund application is approved, it will usually be processed within 10 business days. The specific arrival time may vary due to the processing time of the bank or payment platform.
4. Fee Deduction
   In the following cases, we will have the right to deduct the corresponding fees from the refund amount:

Shipping: All shipping costs will not be refunded unless the goods you received are defective or wrong.
Damaged goods: If the returned goods are damaged, it may affect the refund amount.

5. Exceptions
   Some items are not eligible for refunds, including but not limited to:

Discounted or special items (unless there is a quality problem with the goods).
Customized or special order items.

6. Contact Us
   If you have any questions or need further resolution, please feel free to contact our customer service team. We will do our best to help you and ensure that your shopping experience is pleasant and satisfactory.